Most internet Service Providers put a fixed limit of between 2 to 4 MB for files sent attached to email. Most ACT! database (and other CRM database extractions as well) are larger than this limit.
We use SendThisFile which allows us to send and receive very large files, avoiding these email size restrictions. When you send the file, it will be transferred to the secure servers at SendThisFile. We download your file and then delete it from the SendThisFile server (after we verify the correctness and completeness of the file).
If you need instructions for creating a copy of an ACT! database, CLICK HERE.
If you have difficulties transmitting your file to SendThisFile, CLICK HERE.
If your file is larger than 2 GB, we suggest you split it. Here is a link to a handy utility that will break your file into manageable segments: http://www.7-zip.org/.
Using the form below, first enter the email address where we can contact you and where you want the converted file sent.
In the next section, please enter the following information:
For each file you’re sending us, click the Browse button and find the file you’re sending.
Finally, click the SendThisFile button and your file will be sent. Uploading files can be slow! Please be patient.